Change Management (Online)
Businesses don’t succeed by standing still. Be prepared to effectively manage change within your organization by learning strategies that will help employees and coworkers adapt to new realities and adopt behaviors that support the growth and development of new initiatives.
Who Should Attend
Supervisors, managers, directors, and project leaders who have responsibility to lead and implement organizational changes – examples of organizational change include process improvements, technology implementation, organizational restructuring, mergers, acquisitions, and strategy implementation.
Continuing Education Units
This course provides 1.4 Continuing Education Units (CEUs)
How You Will Benefit
- Learn the 10 steps to effectively implement organizational change
- Reduce resistance and enhance commitment to change initiatives
- Employ various techniques and strategies for dealing with stakeholders to build their commitment
- Help leaders learn to be effective sponsors of change
- Learn about the emotional and psychological “transitions” that occur when people go through significant change and strategies for effectively helping people transition more effectively
SHRM Preferred Provider
The Center for Professional and Executive Development is a Preferred Provider with the Society for Human Resource Management (SHRM).
| Module 1 – Introduction to Change Management and Understanding Impacts of Change |
| Module 2 – Organizational Change Management & 7 Step Process to Managing Change |
| Module 3 – Change Management Planning – Defining the Change and Analyzing Culture |
| Module 4 – Change Planning – Identify & Analyze Stakeholders, Managing Resistance |
| Module 5 – Change Planning – Establish business case for Change and Building Sponsorship |
| Module 6 – Change Planning – Developing a Communication, Training & Change Plan |
Jeff Chan
Jeff specializes in working with companies to improve organizational performance and productivity through expertise in change management and business transformation. He has held general management and senior human resource positions with BP/Amoco, Hewitt, Sears, Spiegel, and for the past 10 years has been the President of Chan Management Consulting.
Clients of Chan Management Consulting include ITW, Baxter, CME, Mondelez, Blue Cross Blue Shield Association, Navistar, RJ O'Brien and Associates, Elevance, DeVry, Grainger, Mercer, Nalco, and McCain Foods.
Jeff is on the Board of Directors with the Association of Change Management Professionals and works to improve the field of change management through education, professional certification and advancement of the Change Management Association.
Jeff has a B.A. from Michigan State University in Education and a M.A. from Michigan State University in Labor and Industrial Relations.