Defining and Managing Business Requirements (Online)
Successful projects need well-defined and well-understood requirements, including business requirements, product requirements, and specifications. Through effective requirements gathering, you can create the conditions necessary for your projects to succeed.
This program teaches foundational business analysis skills and is the first program in our Business Analysis Certificate. In this program, you’ll practice defining problems, assessing their impact, and identifying and managing stakeholders’ expectations. You’ll learn how to discover and develop often overlooked requirements. You’ll discuss requirements elicitation, documentation, and change management. Finally, you’ll understand how to prioritize and select the best requirements solutions and present those solutions in a business case format.
Who Should Attend
Business analysts, project managers and leaders, business representatives of larger enterprise project teams, software developers, and new project development engineers.
This program is also offered in-person. Learn More »
How You Will Benefit
- Evaluate stakeholders to determine how they are best engaged in your projects
- Recognize the value of understanding the overall business problems before finding solutions to them
- Select the best elicitation technique based on stakeholders, context and desired outcome
- Create great questions to use during elicitation to get the information you need in an efficient and effective manner
- Design requirements, starting with business objectives, linking those to stakeholder requirements and then creating useful and clear requirements that document the solution
- Compare and contrast available solution options to assist business leaders in making the best decisions your organization
- Use cost benefit analysis to create a compelling business case for change
| Module 1 – Introduction to Defining and Managing Business Requirements |
| Module 2 – Complexity in Business Analysis |
| Module 3 – Requirements |
| Module 4 – Elicitation Using Interviews and Workshops |
| Module 5 – Elicitation Using Prototyping, Observation, and Research |
| Module 6 – Stakeholder Management and Communication |
| Module 7 – Decision Making and Analysis |
| Module 8 – Analysis and Modeling |
Terry Aldebert (McLean)
Terry has over 20 years of experience as a business analyst and manager of business analysts in many industries including retail banking, mortgages, municipal services, health care service delivery, data management, reporting and analytics, health care technology, retail, and digital experience. Terry became a Certified Business Analysis Professional in 2008.
After 13 years as a business analyst, Terry became a manager of large teams of business analysts where she was responsible for developing business analysis standards, methodologies, and processes to be used by the organizations she worked for. She supported the business analysis community of practice and provided coaching and mentoring to business analysts across the organization. Terry’s most recent position is senior digital project manager for a large grocery retailer, and the projects aim to modernize all the organization’s digital experiences.
Terry is incredibly passionate about business analysis and about helping her employees and students understand how to use business analysis tools and techniques to bring better business outcomes to their workplaces. Terry has been instructing business analysis and project management courses since 2008 and has instructed through universities in Canada and the United States as well as for organizations in non-profit, oil and gas, geographic information systems, government, transportation, retail, and forestry.
Live Learning Sessions
February 21-March 17, 2022
Mondays and Thursdays
3 p.m.-5 p.m. CDT