Defining and Managing Business Requirements (Online)
Successful projects need well-defined and well-understood requirements, including business requirements, product requirements, and specifications. Through effective requirements gathering, you can create the conditions necessary for your projects to succeed.
This program teaches foundational business analysis skills and is the first program in our Business Analysis Certificate. In this program, you’ll practice defining problems, assessing their impact, and identifying and managing stakeholders’ expectations. You’ll learn how to discover and develop often overlooked requirements. You’ll discuss requirements elicitation, documentation, and change management. Finally, you’ll understand how to prioritize and select the best requirements solutions and present those solutions in a business case format.
Who Should Attend
Business analysts, project managers and leaders, business representatives of larger enterprise project teams, software developers, and new project development engineers.
Our organization has been approved by PMI® to issue professional development units for these training courses. Learn More
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute Inc.
How You Will Benefit
- Evaluate stakeholders to determine how they are best engaged in your projects
- Recognize the value of understanding the overall business problems before finding solutions to them
- Select the best elicitation technique based on stakeholders, context and desired outcome
- Create great questions to use during elicitation to get the information you need in an efficient and effective manner
- Design requirements, starting with business objectives, linking those to stakeholder requirements and then creating useful and clear requirements that document the solution
- Compare and contrast available solution options to assist business leaders in making the best decisions your organization
- Use cost benefit analysis to create a compelling business case for change
| Module 1 – Introduction to Defining and Managing Business Requirements |
| Module 2 – Complexity in Business Analysis |
| Module 3 – Requirements |
| Module 4 – Elicitation Using Interviews and Workshops |
| Module 5 – Elicitation Using Prototyping, Observation, and Research |
| Module 6 – Stakeholder Management and Communication |
| Module 7 – Decision Making and Analysis |
| Module 8 – Analysis and Modeling |
Terry Aldebert (McLean)
Terry (McLean) Aldebert is the BA practice lead at Procept Associates Ltd., where she has been a training and consulting associate for more than seven years.
Terry has been a business analyst her entire career, starting in financial services in the late '90s. Her focus was electronic banking, including ABM, telephone banking, and online banking, as well as the mortgage and insurance lines of business. Upon leaving financial services, Terry joined the municipal government, where she was a business analyst supporting water, solid waste, transportation services, and urban forestry. While with the City of Toronto, she also worked as a project manager for the 3-1-1 Project, which implemented a centralized contact center and service request application for all city information and operations. In 2010, Terry joined a provincial agency as a senior business analyst working with all levels of the organization on data acquisition and management, process re-engineering, and software development projects. In 2013, she became the manager for a team of business analysts in the Strategy and Business Excellence department, but she still acts as a business analyst on organizational design and strategic projects.
In her current role as manager of business analysis at Procept Associates, Terry is responsible for developing business analysis standards, methodologies, and processes to be used across the organization. She also supports the business analysis community of practice, as well as coaching and mentoring her team and other business analysts in the organization on business analysis best practices.
Terry's education is in applied science, geography, and politics. She has been trained on Six Sigma and Lean methodologies. Terry is a member of the International Institute of Business Analysis and the Project Management Institute, and she holds the certified business analysis professional (CBAP) and PMI project business analysis (PMI-PBA) certifications.
Live Learning Sessions
September 14 – October 8, 2020
Mondays and Wednesdays
4 - 6 p.m. CDT