How To Influence Without Direct Authority (Online)
Effective, innovative managers know how to use informal and indirect authority to influence key stakeholders. This program will show you how to analyze situations and use positive relationships, influence, and persuasion to develop the influence skills necessary to lead.
How to Influence Without Direct Authority (Online) is a six-week program focused on developing your ability to influence across the organization. The program employs a variety of learning methods including a multi-rater assessment tool, webinars, videos, readings, discussions and a final project. The final project a planner that outlines an influence strategy for something you would like to influence within your job.
This program includes the Cross-Functional Influence Assessment XFI180.
Who Should Attend
Operations managers and supervisors, business analysts, and process improvement teams.
NOTE: Teams will benefit from practicing the tools and techniques together.
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Continuing Education Units
This course provides 1.4 Continuing Education Units (CEUs)
How You Will Benefit
- Identify your sources of power
- Assess partnerships within the organization and the impact on level of influence
- Identify flexibility trouble spots
- Determine knowledge and perspective needs
- Prepare your stakeholders and message
- Practice an influence conversation
- Identify follow-up mechanisms
|Module 1 – Introduction of How to Influence Without Direct Authority and Cross-Functional Influence Assessment|
|Module 2 – Influence Basics and Partnerships|
|Module 3 – Flexibility and Knowledge|
|Module 4 – Prepare, Dialogue, and Follow-Up|
|Module 5 – Cross-Functional Influence Assessment Results and Peer Reviews of Planner|
|Module 6 – Prepare, Dialogue, and Follow-Up|
Susan has experience in organizational development working with large multinational companies. Her focus is matrix organizations and how to navigate and influence cross-functionally in these organizations.
Prior to joining the University of Wisconsin-Madison faculty, Susan worked for Baxter and two pharmaceutical companies. She also held an adjunct faculty role at Northwestern University teaching a leadership and change course as part of a master's in medical informatics, as well as a leadership and strategy course.
Susan is the author of Master the Matrix: 7 Essentials for Getting Things Done in Complex Organizations and The Cross Functional Influence Playbook. She has a B.A. from Central Michigan University and an M.A. from Indiana University.