Project Leadership Communication (Online)
As a project manager, you rarely have formal authority over your team. To be effective in this role, you must know how to lead and address conflict through relationship building and effective communication.
This program will teach you how to apply research-based techniques to help navigate challenging conversations, negotiate effectively with team members and other stakeholders, and manage conflict to achieve success. Additionally, you'll review the best methods to disseminate information about the status of the project to team members, executives, and general audiences while learning effective techniques for meeting management. Upon completing the program, you'll also understand the key differences between being a leader, manager, coach, and facilitator, and when to play each role.
Who Should Attend
This program will improve the presence and impact of anyone who aspires to a leadership position in program and project management.
PMBOK® Guide Knowledge Areas Covered in This Course
Project integration, communications management, and human resource management.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute Inc.
Continuing Education Units
This course provides 1.4 Continuing Education Units (CEUs)
How You Will Benefit
- Define and optimize your role as a leader, manager, coach, and facilitator
- Engage in one-on-one, post-program coaching to assist you in clarifying and committing to your leadership development goals
- Communicate in an effective and candid manner with stakeholders
- Increase your emotional competence, especially in difficult conversations
- Work effectively with project sponsors and resource managers
- Facilitate effective project team meetings
- Coach individuals with unsatisfactory or dysfunctional behavior
|Module 1 – Program Introduction, Using the Online Tools, and What is Leadership?|
|Module 2 – It Starts with Why: Listening to our Core Stories and Communicating in the Face of Discomfort|
|Module 3 – Having Difficult Conversations|
|Module 4 – Facilitative Leadership|
|Module 5 – Collaborative Negotiation|
|Module 6 – The Nature of Conflict in the Workplace|
|Module 7 – Pulling it all Together|
|Post Program - 1:1 Coaching – A one-hour coaching session will be conducted six to eight weeks after the session has ended.|
Harry has served as a facilitator, organization consultant, and mediator for more than 30 years.
Along with his wife, Lisa Webne-Behrman, he is a Senior Partner of Collaborative Initiative, Inc., a private consulting and mediation firm based in Madison, Wis.
Harry has worked with hundreds of businesses, schools, community groups and public agencies, and he maintains tremendous enthusiasm about the importance of learning to work collaboratively to build positive work environments. Harry also works with the University of Wisconsin-Madison Office of Human Resource Development, coordinating and teaching professional development programs and courses on conflict management, communication skills, facilitation skills, managerial mediation and other areas.
Harry received the Wisconsin Association of Mediators Distinguished Service Award in recognition of his extensive contributions to the field. He is the author of The Practice of Facilitation, Guardian of the Process, and co-author of the Working It OutTogether series in peer mediation and conflict resolution education in schools.
He received a bachelor's degree and Master of Science degree from the University of Wisconsin-Madison.
Live Learning Sessions
October 6 – 27, 2020
Tuesdays and Fridays
1-3 p.m. Tuesdays; 11 a.m. – 1 p.m. Fridays CDT