Change Management

Success of businesses today is based on the ability to adapt quickly to meet changing market conditions. The challenge is most organizations struggle to effectively implement change – research has shown that the majority of organizational improvement efforts do not achieve their goals due to resistance to change. To change, improve performance, and sustain improvement initiatives, your organization needs to learn the key strategies to help employees adopt new ways of working that will help your business succeed.

You’ll learn why change is difficult for individuals and the keys to identify sources of resistance and effectively build ownership and commitment to change. You’ll understand the difference between change and improvement, how to properly define the change that is needed to improve performance and achieve project goals, and how to assess the readiness of your organization for change.

In addition, you’ll learn key strategies to build change readiness and to measure the progress of implementing change. Through peer-to-peer discussions, in-depth learning activities, and hands-on projects, you will know how to develop a change strategy and plan that includes building ownership and commitment to change through communication, training, and accountability strategies and tactics.

Organizations will benefit by having managers and leaders who understand and have developed the skills to successfully lead and implement a change initiative for their organization.

• Lean how to help individuals, teams, and organizations through the change process by implementing the seven steps to organizational change
• Define the change in the organization that will drive improvements in performance
• Help leaders learn how to be effective sponsors of change
• Build readiness of the organization for change
• Measure the progress of change by developing leading and lagging performance KPI’s
• Build a change strategy to communicate, train, and keep stakeholders accountable for change and performance
• Manage stakeholders through the change, and reduce resistance and enhance commitment to change
• Learn about the emotional and psychological transitions that occur when people go through significant change and strategies for effectively helping people through transitions

• Supervisors
• Managers
• Directors
• Leaders
• Project Managers