• Webinar Series

Upcoming Webinars

Cash Concepts to Help You Better Serve Your Customers

Thursday June 15, 2023
2 p.m. Central Time
Presenter: Ann Martel

This 60-minute webinar will benefit employees of financial institutions who are interested in learning more about how their organizations make money. CPED Instructor Ann Martel will cover concepts of revenue, expense, and profit measurement as well as how cash flows through your organization. In addition, the webinar will explore why it is important to understand your financial institutions' customer perspectives on the same topics.

You’ll gain insight into:

  • How financial institutions make money
  • The current challenges in the financial industry in maintaining profits and positive cash flows
  • How understanding the basics of how your business makes money can help you serve your customers better

A recording of this 60-minute webinar will be available to all registrants after the live event.


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