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Developing Use Cases and Process Models

Be more effective in your requirement gathering techniques and communicate more precisely the needs of the future state solution with use cases and process models, two of the most powerful tools in business analysis.

A use case is a written description of the needs a stakeholder group has for a system as well as the means by which the system will meet those needs. A process model is a visual description of the actions, objects, and relationships acted upon in the system. Together, these two tools help teams communicate and build easy-to-use, high-performing systems. In this applied course you’ll use the classroom as a learning laboratory, crafting a variety of simple to complex use cases and process models.

Learn more about process modeling

Who Should Attend

Business analysts, software developers, new product developers and managers, process improvement specialists, project managers.

Continuing Education Units

This course provides 1.4 Continuing Education Units (CEUs)

$1,895.00 $1,995.00