Manager Boot Camp

It is not difficult to make a case that frontline manager performance directly and dramatically impacts the bottom line. Many first-time managers don’t receive the training or support they need to succeed in their new roles.

In Manager Boot Camp, you’ll start by exploring six essential conversations managers must master to get the best out of your team. You will also work on developing and practicing skills in process and problem management, managerial communications (including understanding communication styles, emotional intelligence, situational leadership, coaching, and conflict management), and change management.

Organizations that send managers to this program will reap the benefits of managers who have a deeper understanding of the role, improved communication skills, effective feedback methods, improved conflict resolution, and the skills to manage effectively during times of change.

• Understand the transition from individual contributor to people manager
• Set performance and development goals for others
• Provide usable and constructive performance feedback
• Sharpen your decision making and communication skills
• Resolve conflict in a way that promotes performance and personal dignity
• Build team alignment, relationships, and processes
• Guide others successfully through organizational and professional change
• Counsel others on career choices and goals
• Continue to deepen your skill development post program with Knowledge Sparks - virtual reviews and reinforcement of your learnings designed to help you create a more significant impact

• New managers
• Supervisors
• Those with high potential for management roles
• Individuals who have not received formal management training