Coaching and Motivating in the Workplace
How do you create and sustain an environment of achievement in the workplace? How do you encourage higher performance from your staff? This course offers techniques that go beyond recognition programs and financial incentives. Motivate your team by having inspirational conversations, providing clear direction, offering tools for improvement and guiding our most challenging employees to positive outcomes. These techniques can change behaviors, attitudes, and skills in a way that will measurably benefit your entire organization.
Who Should Attend
Managers who want to re-energize the efforts of their direct reports, find creative ways to motivate individuals, improve the overall work environment, and handle difficult coaching situations more effectively; executives from organizations of any size and in any industry.
Continuing Education Units
This course provides 2.1 Continuing Education Units (CEUs)
How You Will Benefit
- Develop and communicate clear expectations
- Assess the impact of motivation on performance and a person’s ability to take on tasks
- Coach for immediate and long-term performance improvement
- Increase accountability
- Positively guide difficult employees to constructive outcomes
- Identify how belief systems influence behaviors
- Role-play to resolve real-life scenarios you can use to make improvements right away
SHRM Preferred Provider
The Center for Professional and Executive Development is a 2018 Preferred Provider with the Society for Human Resource Management (SHRM).
Agenda
Day 1 - Coaching
- Discover how coaching and motivating others is the best time management tool you can use
- Define the distinctions between coaching, managing and mentoring
- Explore the Art of the Question as the key skill in coaching
- Understand self-efficacy, it’s role in coaching and how to support the development of self-efficacy in employees
- Learn a protocol for effective feedback within the coaching model
- Practice real-life coaching scenarios so you can take action when you return to work
Day 2 - Engagement
- Review the principles of motivation and the distinctions between motivation and engagement (motivation 2.0)
- Use assessments to find out what is important to workers
- Discover the importance of appreciation and how to deliver it effectively
- Define your vision, mission, and values and how to support others through alignment with their vision, mission and values
- Explore generational differences and how they affect engagement
- Develop a best practices list of how to keep employees engaged
Day 3 - Putting It All Together
- Learn to guide your most challenging employees to better outcomes
- Learn to "coach up" safely and effectively
- Drive accountability by creating a self-coaching culture
- Set up peer coaching to support your integration and implementation of these concepts
Betsy Hagan
Betsy has extensive experience in corporate human resources and project management.
She specializes in large-scale organizational change management and talent development.
Betsy worked as operations manager at Baxter, and more recently at Hewitt Associates. Betsy has advised on a variety of business improvements in the areas of strategic planning, restructuring, talent development, and cost management.
Betsy is a member of the Society of Human Resource Management and the American Productivity and Quality Control Council. With a B.A. in communications from Eastern Illinois University, she is also certified in change management, performance consulting, and instructional design.
Day 1 – Includes breakfast, lunch, breaks, and dinner
- Check-In and Breakfast 7:30–8:15 a.m.
- Course 8:15 a.m.–5 p.m.
- Dinner 4:30–10 p.m.
Day 2 – Includes breakfast, lunch, breaks, and dinner
- Breakfast 7:30–8:15 a.m.
- Course 8:15 a.m.–5 p.m.
- Dinner 4:30–10 p.m.
Day 3 – Includes breakfast, lunch, and breaks
- Breakfast 7:30–8:15 a.m.
- Course 8:15 a.m.–5 p.m.
- Dinner 4:30–10 p.m.