Coaching and Motivating in the Workplace
Shifting the focus from manager to coach.
The days of command-and-control leadership as a standard way of managing people are long gone. When managers adopt a coaching mindset and approach it improves employee’s motivation levels and performance, and boosts satisfaction with both their job and manager. In other words, great managers are now defined by their desire and ability to grow the people around them.
Coaching and Motivating in the Workplace is a two-day interactive and experiential workshop focused on developing the essential skills needed to effectively coach and create conditions that inspire discovery, reflection, and persistence in others. Throughout the two days you will experience being a “coach,” “coachee,” and observer with practice, observation, and feedback building toward real-world strategies you can use immediately.
Who Should Attend
Supervisors, managers, and individuals who want to improve their skills in developing, coaching, and "growing" their staff to reach their goals and perform to their potential. Also suitable for those who may be preparing for management responsibilities in the future or who want to coach peers.
Continuing Education Units
This course provides 1.4 Continuing Education Units (CEUs)
How You Will Benefit
- Learn how mindset impacts our ability to grow and develop
- Recognize and address barriers to be an effective coach
- Create the climate for coaching conversations to thrive
- Understand the relationship between skill gaps, personal motivation, and coaching intensity/approach
- Practice two key coaching skills: listening and questioning
- Develop strategies to coach effectively with a diverse workforce
- Roleplay to resolve real-life scenarios you can use to make improvements immediately
SHRM Preferred Provider
The Center for Professional and Executive Development is a Preferred Provider with the Society for Human Resource Management (SHRM).
Agenda
Day 1 – Creating the Climate for Coaching
- Recognize the advantages of coaching as a predominant style in managing employees
- Understand "fixed" vs "growth" mindset
- Identify behaviors and barriers associated with being an effective coach
- Describe the connection between coaching and the Six Conversation model for performance management
- Successfully assess the need for employee development and engagement
- Recognize, engage, and promote everyday "coachable moments"
Day 2 – Customize Your Coaching for Impact
- Describe directive coaching and non-directive coaching techniques
- Understand the relationship between skill gaps, personal motivation, and coaching intensity/approach
- Demonstrate essential communication skills such as questioning and listening
- Develop strategies to coach effectively with a diverse workforce
- Use the GROW coaching process and SMART goal modeling to create accountability and sustainability for performance improvement
- Recognize the opportunities to “connect” people for the purpose of development
Betsy Hagan
Betsy is an independent consultant specializing in organizational effectiveness, talent development and executive coaching. Her background includes 25 years of executive leadership experience in corporate Human Resources, Operations and Program Management with Hewitt Associates LLC, a $3 billion dollar HR consulting and outsourcing and Baxter Healthcare, a $10 billion-dollar leading manufacturer of medical products.
Betsy has advised on a variety of business improvements in the areas of strategic planning, restructuring, talent development, and cost management. Today she leads CPED’s Foundations of Management Certificate focused on helping managers motivate their teams, influence stakeholders, leverage resources, and enhance business processes.
Betsy is a member of the Society of Human Resource Management and the American Productivity and Quality Control Council. With a B.A. in communications from Eastern Illinois University, she is also certified in executive coaching, change management, performance consulting, and instructional design.
Day 1 – Includes breakfast, lunch, breaks, and dinner
- Check-In and Breakfast 7:30–8:15 a.m.
- Course 8:15 a.m.–5 p.m.
- Your program fee includes dinner at Smitty’s. You’re welcome to dine at your convenience between 4:30 p.m. – 10 p.m.
Day 2 – Includes breakfast, lunch, breaks, and dinner
- Breakfast 7:30–8:15 a.m.
- Course 8:15 a.m.–5 p.m.
- Your program fee includes dinner at Smitty’s. You’re welcome to dine at your convenience between 4:30 p.m. – 10 p.m.