Coaching and Motivating in the Workplace

The days of command-and-control leadership as a standard way of managing people are long gone. When managers adopt a coaching mindset and approach it improves employee’s motivation levels, performance, and boosts satisfaction with both their job and manager. In other words, great managers are now defined by their desire and ability to grow the people around them.

In this program, you will learn to identify coaching opportunities and which coaching style to use. You’ll learn to use the GROW model to provide successful coaching conversations as well as have the opportunity to practice key coaching skills including listening and questioning. You’ll also learn how to deliver honest feedback in a motivating manner, create action-focused development plans, address resistance to coaching and change, and create a climate for self-motivation in the workplace. Finally, you’ll have the opportunity to practice coaching in real-life situations with other class participants.

A coaching culture is the practice that’s most highly correlated with business performance, employee engagement, and overall retention. As a manager, your coaching skills significantly contribute to team building and collaboration. A well-functioning, cohesive team will achieve better business results which in turn will benefit your reputation and career progression.

• Understand why, how, and when to apply coaching in a workplace setting
• Recognize individual strengths and weaknesses to help personalize coaching conversations
• Empower team members to identify their own goals and improvements
• Structure coaching sessions for maximum effect
• Support team members in their learning journey, and empower them to develop the skills, knowledge, and attitude necessary to successfully deliver their job responsibilities and goals

• Supervisors, managers, and individuals who want to improve their skills in developing, coaching, and "growing" their staff
• Those who may be preparing for management responsibilities in the future or who want to coach peers