How To Influence Without Direct Authority
Most managers have less formal authority than they need to carry out their responsibilities. Effective, innovative managers know how to use informal and indirect authority to influence key stakeholders: the boss, peers, associates, customers, suppliers, and staff.
This course will show you how to expand your power and positive influence beyond your formal authority in order to get the job done. Learn to understand the sources of informal power and develop the persuasive skills necessary to lead.
Who Should Attend
Operations managers and supervisors, business analysts, process improvement teams
NOTE: Teams will benefit from practicing the tools and techniques together.
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Continuing Education Units
This course provides 1.4 Continuing Education Units (CEUs)
How You Will Benefit
- Build and leverage the power base you already possess
- Establish trust, credibility, and rapport
- Work across organizational lines to get the job done
- Communicate a convincing, credible professional image
- Find ways to overcome bureaucratic impediments
- Learn to deliver an influence opportunity through in-class practice
SHRM Preferred Provider
The Center for Professional and Executive Development is a 2018 Preferred Provider with the Society for Human Resource Management (SHRM).
2-Day Agenda
Day One: Becoming Influential
- Defining influence
- Your influence baseline
- Identifying your sources of power
- Becoming influential: partnerships and influence
- Assessing your flexibility and impact on influence
- Reviewing your knowledge of the organization and perspective it provides
Day Two: Putting Influence Into Practice
- Preparing to influence: identifying and assessing stakeholders
- Creating your message
- Planning and preparing for your conversation
- Following up: next steps if they say “yes”; next steps if they say “no”
- Influencing your boss
Susan Finerty
Susan has experience in organizational development working with large multinational companies. Her focus is matrix organizations and how to navigate and influence cross-functionally in these organizations.
Prior to joining the University of Wisconsin-Madison faculty, Susan worked for Baxter and two pharmaceutical companies. She also held an adjunct faculty role at Northwestern University teaching a leadership and change course as part of a master's in medical informatics, as well as a leadership and strategy course.
Susan is the author of Master the Matrix: 7 Essentials for Getting Things Done in Complex Organizations and The Cross Functional Influence Playbook. She has a B.A. from Central Michigan University and an M.A. from Indiana University.
Vicki Kampmeier
Vicki is a results-oriented leader with over 30 years of leadership experience in operational and human resource roles for a Fortune 1000 company. Her career has been guided by her devotion to helping others tap into their full potential. Vicki started her own consulting practice, Katalyst Coaching and Consulting, in 2018 to focus on her passions of coaching and leadership development training.
Vicki is an Associated Certified Coach (ACC) through the International Coaching Federation, a Senior Human Resource Professional (SPHR), a Human Capital Strategist (HCS), a Certified Change Management Professional through Prosci. She is also certified by Human Synergistics in their Life Styles Inventory Tool.
Vicki has a bachelor's degree in business administration and a master's degree in organizational development. She is also the founder and president of Kampmeier Investment Properties.
Day 1 – Includes breakfast, lunch, breaks, and dinner
- Check-In and Breakfast 7:30–8:15 a.m.
- Course 8:15 a.m.–5 p.m.
- Dinner 4:30–10 p.m.
Day 2 – Includes breakfast, lunch, and breaks
- Breakfast 7:30–8:15 a.m.
- Course 8:15 a.m.–5 p.m.
- Dinner 4:30–10 p.m.