Managing Teams Effectively
The rise of technology and an ever-changing workplace mean that an employee’s ability to work in a high-performing team environment grows in importance by the day. But teamwork doesn’t just happen — good teams require managers who have vision and practiced skills. Managing effective teams today requires laying the groundwork for how team members and the wider organization will be successful.
Managing Teams Effectively instructor Steve King (author of "Six Conversations" and "Brag, Worry, Wonder, Bet") says "Managing a team is not the same thing as managing individuals who make up a team." So how does a manager bridge this divide between individual performance and team performance? According to King's third book "Alignment, Process, Relationships: A Simple Guide to Team Management" - it turns out they construct that bridge on three simple building blocks: getting everybody on the same page (team alignment), clarifying roles and decision rights (team process), and building trust (team relationships).
Managing Teams Effectively focuses on equipping those who lead teams with the knowledge and tools necessary to accurately diagnose problems; manage group dynamics, coach team and individual behaviors to improve performance; and understand how to communicate effectively, empathize with others, overcome challenges, and defuse team conflict.
Who Should Attend
Supervisors, managers, and individuals new to leading teams and those seasoned professionals who seek to freshen their team management skills.
Continuing Education Units
This course provides 1.4 Continuing Education Units (CEUs)
How You Will Benefit
- Learn to set common team goals and vision, connecting the team to the organizational purpose
- Make the transition to remote work less stressful and more effective for you, your teams, and your organization
- Improve collaboration and cooperation for both onsite and remote team members
- Understand how to manage and support team relationships that create both personal and professional trust
- Develop practical skills of resolving conflict, providing feedback, and holding members accountable
- Receive an easy-to-use framework for assessing team effectiveness through the use of the Human Synergistics International's Group Styles Inventory™
Day 1 - Conditions for Team Success
- Distinguish different types of teams and the needs of these teams
- Recognize the key conditions necessary to create a high performing team
- Participate in a team simulation using the Group Styles Inventory™, which is a tool that measures the patterns of behavior team members exhibit as they interact to solve problems and make decisions
- Practice techniques for aligning your team about common goals and addressing members misaligned with the intended goals
Day 2 - Capabilities for Managing a Team Successfully
- Practice techniques that allow your team to process work effectively and efficiently and how to address members who are misaligned the agreed upon work processes
- Practice techniques for building trusting relationships on your team and addressing members whose behavior threatens that trust
- Understand the TPR model of team development and how alignment, process, and relationship techniques vary with each stage of that model
- Participate in a case study requiring application of key program content to solve the issues of a poorly functioning team
- Build a personal development plan to improve your performance as a team manager
- Build a team development plan to improve the performance of your team
Steve is adjunct faculty for the Wisconsin School of Business Center for Professional & Executive Development. Prior to this role, Steve served as the president and executive director of the Center for five years.
Formerly, Steve was chief learning officer and vice president of talent management for Baxter. Prior to this position, Steve was the senior vice president of human resources at Hewitt Associates for seven years, with responsibility for all aspects of human resources for the international consulting and outsourcing firm, and he was Hewitt’s chief learning officer for three years.
Before joining Hewitt, Steve was with the Bank of Montreal’s Institute for Learning, where he was the faculty head for leadership and change management. He also held training and management development positions at CVS Caremark and BMO Harris Bank.
Steve has an M.A. from the University of Wisconsin and a B.A. from the University of Iowa, both in economics.
Day 1 – Includes breakfast, lunch, breaks, and dinner
- Check-In and Breakfast 7:30–8:15 a.m.
- Course 8:15 a.m.–5 p.m.
- Dinner 4:30–10 p.m.
Day 2 – Includes breakfast, lunch, and breaks
- Breakfast 7:30–8:15 a.m.
- Course 8:15 a.m.–5 p.m.
- Dinner 4:30–10 p.m.