This Program Applies Toward These Certificates
Continuing Education Units
1.4 Continuing Education Units (CEUs)
Overview
As a project manager, you rarely have formal authority over your team. To be effective in this role, you must know how to lead and address conflict through relationship building and effective communication. This program offers specific strategies through which to navigate challenging conversations, manage conflicts as they arise among team members and in relationship to other stakeholders, and build relationships through collaborative and engaging approaches to meeting management. In addition, you will emerge with tools for providing leadership to others in your organization in these critical areas.
We focus on the "soft skills" of interpersonal communication, facilitation, conflict resolution, and negotiation.
The skills and knowledge demonstrated and practiced here are intended to be directly applied to your work as a project manager, team leader, or one aspiring to a leadership role. Therefore, organizations should consider this program as essential to leadership development programs, from which they will reap sustained rewards in a variety of roles and circumstances.
Benefits
- Develop outstanding skills in communication, negotiation, conflict resolution, and consensus building
- Directly relate the acquisition and development of skills and knowledge to leadership characteristics, conceptualizations, and behaviors
- Practice and understand ways to facilitate leadership communication among project teams and between teams and others within the organization
- Understand how you may influence others, both directly and indirectly, to address larger issues of trust, group dynamics, power, influence, and change management
Who Should Attend
- Project managers
- Team leaders
- Executives and others with key strategic roles
- Those aspiring to such roles