Project Leadership Communication
As a project manager, you rarely have formal authority over your team. To be effective in this role, you must know how to lead and deal with conflict through relationship building and effective communication in the workplace.
This program will teach you how to apply research-based techniques to help navigate challenging conversations, negotiate effectively with team members and other stakeholders, and manage conflict to achieve success. Additionally, you'll review the best methods to disseminate information about the status of the project to team members, executives, and general audiences while learning effective techniques for meeting management. Upon completing the program, you'll also understand the key differences between being a leader, manager, coach, and facilitator, and when to play each role.
Who Should Attend
This program will improve the presence and impact of anyone who aspires to a leadership position in program and project management.
This program is also offered online. Learn More »
Continuing Education Units
This course provides 1.4 Continuing Education Units (CEUs)
How You Will Benefit
- Define and optimize your role as a leader, manager, coach, and facilitator
- Engage in one-on-one post-program coaching to assist you in clarifying and committing to your leadership development goals
- Communicate in an effective and candid manner with stakeholders
- Increase your emotional competence, especially in difficult conversations
- Work effectively with project sponsors and resource managers
- Facilitate effective project team meetings
- Coach individuals with unsatisfactory or dysfunctional behavior
SHRM Preferred Provider
The Center for Professional and Executive Development is a Preferred Provider with the Society for Human Resource Management (SHRM).
Agenda
Day 1 - Leadership and Communication in Project Management
- Understanding leadership skills, attributes, and requirements
- Distinguishing between leading, managing, coaching, and facilitating
- Identifying and communicating with project stakeholders
- Communicating with clarity and accuracy
- Building candor and the challenge of being candid
- Interpreting personality type assessment tools
Day 2 - Coaching a Project Team and Individuals
- Developing your emotional competence in conflict situations
- Identifying and managing “triggers”
- Managing your reactions to various team meeting situations
- Assessing and coaching a team member’s performance gap
- Giving and receiving constructive feedback
- Learning how to give and receive coaching to solve project management problems
- Meeting management techniques
- Developing your emotional competence in conflict situations
- One-on-one coaching call to follow up on action plans
Post Program
Diane Hamilton
Diane brings 25 years of practical leadership, management, and business experience to coaching, training, and consulting. She helps clients leverage their strengths, maximize their potential, and achieve individual and organizational objectives. Diane helps companies identify and develop their leadership talent, increase the effectiveness of their leadership teams, and assess their cultures and navigate organizational change.
She has consulted, trained, or coached leaders in a variety of organizations, large and small, including Alliant Energy, Capital One, Citrix, Cypress Semiconductor, Credit Union National Association, Henry Ford Health Systems, ProHealth Care, Publix Super Markets, QBE the Americas, Schneider National, Toyota, and URS.
Diane holds an M.B.A. with a concentration in human resource management from the University of Wisconsin-Whitewater. She has served in various volunteer positions or on boards or committees of professional and community organizations.
Harry Webne-Behrman
Harry has served as a facilitator, organization consultant, and mediator for more than 30 years.
Along with his wife, Lisa Webne-Behrman, he is a Senior Partner of Collaborative Initiative, Inc., a private consulting and mediation firm based in Madison, Wis.
Harry has worked with hundreds of businesses, schools, community groups and public agencies, and he maintains tremendous enthusiasm about the importance of learning to work collaboratively to build positive work environments. Harry also works with the University of Wisconsin-Madison Office of Human Resource Development, coordinating and teaching professional development programs and courses on conflict management, communication skills, facilitation skills, managerial mediation and other areas.
Harry received the Wisconsin Association of Mediators Distinguished Service Award in recognition of his extensive contributions to the field. He is the author of The Practice of Facilitation, Guardian of the Process, and co-author of the Working It OutTogether series in peer mediation and conflict resolution education in schools.
He received a bachelor's degree and Master of Science degree from the University of Wisconsin-Madison.
Daily Schedule
Program: 8:15 a.m.-5 p.m.
Lunch and Breaks are Included with Program Registration
Program Check-In will be 7:30-8:15 a.m. on the first day of the program.